Below are the most frequent questions asked about the Blackboard 9.1 System.
Assessments and Grade Center
To log into the Blackboard system you must first know your University Username and Password. Obtain these at http://ulink.louisville.edu. Select the For First-time Users link.
You may use one of the following methods to login to the Blackboard System:
If you cannot login to Blackboard using your username and password, you may need to reset your password. To reset your password please call the IT Helpdesk at 502-852-7997 or see the Reset Password webpage http://password.louisville.edu
INSTRUCTOR: If you do not see your course listed in Blackboard and you are an instructor, please confirm that your department has correctly submitted your name to the Registrar's office as the Instructor of Record.
STAFF: If you are a staff member that is manually enrolled each semester and you do not see your course the Instructor of Record may need to submit the Add User to Course form and we will manually enroll you to the course at their request.
STUDENT: If you are a student and you do not see your course, this means one of two things:
- The course is not available (courses are made available to students two weeks prior to the first day of class)
- Blackboard has not been updated with the records from the Registrar's office. Please see the next question for more information regarding this process
The enrollment records are updated from PeopleSoft by an automated process between the PeopleSoft system and Blackboard twice a day, once in the morning and once in the evening. Please allow sufficient time for the Blackboard records to be updated, 24 hours are recommended from the time of the actual class enrollment.
When unavailable is listed beside a course, this means that the course is still unavailable to the students enrolled in this course. The course will be made available to students two weeks prior to the first day of class. Users at the Instructor level will still be able to view the course.
Blackboard has been upgraded in place, which means the existing course shell and content have been upgraded for you. Instructors should check all course content, links, assignments and assessments to make sure they have upgraded properly and link/open as expected. In addition some new features and new interface will affect how you interact with the program. We have provided a basic checklist to help guide you in starting the new semester in Blackboard 9.1. View the Blackboard 9.1 Beginning Checklist PDF.
Please be advised the hardware and browser requirements for Blackboard have increased. For specific information view our Hardware and Software Requirements page.
Some businesses and school network administrators may block your access to the Blackboard system as a result of their policies. On the following page we offer detailed instructions to have your network administrator modify their firewall settings. Please view our Browser and Firewall Settings page.
Many instructors prefer to move roster(s) of students into another Blackboard shell. If this describes your need, please fill out the Course Enrollment Merge form. Be prepared to provide the following information:
- Course Semester
- Your master course ID (the one you will be teaching/communicating from)
- Your merged course ID(s) (the course(s) you will not be teaching/communicating from)
Remember only instructor listed on the Schedule of Courses may request a course be merged.
All courses are made available to the students two weeks prior to the first day of class. If you would like the students to have access to the course before this time please submit the Open Course Early Request form and we will complete the request to open the course early.
Assignments allow instructors to create coursework and manage the grades and feedback for each student separately. Students access the assignment, type a submission, attach files, and submit it. Instructors can respond to each student separately with comments and attached files. Further information are available in the following:
- Assignments from the Instructor Point of View: Step-by-Step PDF (see pages 2-3) (Produced by Blackboard)
- Multiple Attempts video
- Assignments from the Student Point of View PDF (see page 1) (Produced by Blackboard)
A building block has been added to Blackboard that allows instructors to add a test student account to their courses. This feature allows instructors to see their course as a student does and take tests and assignments as a student. Learn how to add a test student by watching the Add Test Student video.
The Course Copy function in Blackboard 9.1 is now located under the “Packages and Utilities” area in the Course Management – Control Panel section in your course. For further information view the Course to Course Copy video.
The Export/Import function is a more reliable method of moving content from one course to another. After either process check course materials both as an instructor and as a student by using the Blackboard Test Student feature to ensure materials have copied correctly. For further information view the Export, Archive, Import video, this information is also available in the Export, Archive, Import PDF.
The hide/show menu button is a small arrow shaped button, located at the extreme left of the content area or at the far right of the navigation menu, it appears upon hover/roll-over. The hide/show menu button allows users to hide the course menu to provide more work space in the content area. If users cannot see the course menu, the most likely cause is that this button is in the hide mode.
Instructors can create formal groups of students to collaborate on work, and create these groups one at a time or in sets. Options allow instructors to manually select group members or allow students to self-enroll. Each group has its own space, or homepage, with links to tools to help students collaborate. Only the instructor and the group members can access the group tools. Further information are available in the following:
- Creating a Group video (Produced by Blackboard)
- Creating Group Sets video (Produced by Blackboard)
- Groups from the Instructor Point of View: Step-by-Step PDF (Produced by Blackboard)
Softchalk and other products such as Lectora create package files that can be used in Blackboard. The process is explained in the Using Softchalk and other Zip package programs PDF.
Microsoft Word and some other word processing applications can sometimes result in unwanted formatting issues when the text is placed in a Blackboard text box. To eliminate this effect select the "Add Mashup" button on your Visual Editor and select "Paste from Word" option in the popup menu. Paste your content into the text box and click submit. For detailed directions view the Pasting Text into Blackboard page.
Step-by-step directions for submitting student's final grades are available on the Web Grading and Class Roster for Faculty PDF.
A tutorial for downloading your Grade Center into a spreadsheet is available in the Interface Changes in the Grade Center video.
There are several things you can do to help ensure student success when taking tests in Blackboard 9.1. We have developed a set of guidelines for instructors to aid in developing tests and some guidelines that can be passed on to students to help ensure their test-taking success in the Blackboard environment. View the Assessment Best Practices PDF.
The upload and download buttons are now located in a button labeled “Work Offline” located at the top right side of the Full Grade Center Spreadsheet View. For further information view the Filter, Work Offline, Move To Top and Edit Rows Displayed video.
The LockDown Browser is a secure test browser that allows students to complete exams and quizzes without being able to copy, print, go to outside websites, or exit the test without clicking the submit button. The use and setup of this browser must be done on any computer that students take exams. For further information on how to set up the browser and other useful tips view the Respondus LockDown Brower page.
REACH offers students training in Blackboard. Call 502-852-7569 or stop by Ekstrom Library, 1st Floor.
The Delphi Center is pleased to provide faculty training to create and manage your online course presence. For a full listing of all of our offerings visit our Teaching with Technology website.
Visit the University's Copyright Education website for basic information about copyright and perspectives on its relationship to core university missions: teaching, learning, research, and scholarship.
As a university that is proud of their very diverse population, the University of Louisville is committed to providing our entire audience with the best and most usable web community possible by striving to meet or exceed the W3C (World Wide Web Consortium) WCAG Version 1, Priority 1 guidelines. It is our goal to offer a web experience that is free of barriers using, universal standards-based design. For all the details visit the U of L Web Accessibility website.